Reviews

At Survant Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
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See What Our Customers Have to Say - 234 Reviews

Sarah Jones
07/20/2022
07/20/2022
This company is great to work with, Donna was very responsive and informative. We had to replace our AC and they got the job done within a week, during some of the hottest days of the summer so far. We had a little mishap but I called their emergency line and they came out to the house immediately and fixed the issue very quickly. Impressed by their quality of work and how they treated us as customers. Would recommend to anyone.

Karen Krueger
07/05/2022
Located in Wentzville
07/05/2022
Located in Wentzville
This company is wonderful!! I highly recommend them!! Our unit wasn't running overnight and on a 100 Degree day. I was able to call at 7:30 am and get a same day appointment!! Justin was able to replace the part and get our unit up and running!! We are very thankful
Service: System Repair

Tyler Samples
08/26/2021
08/26/2021
I called them out during a heatwave when my AC went out on us. They showed up quickly and were very professional. The tech explained the issue and my options with no sales tactics or pressure. I shopped around the price, and it was very fair.
We decided to replace the unit as it was very old, and they were out within a couple of days with a high-efficiency unit installed quickly without any issues.
Highly recommend and would absolutely use them again for any HVAC needs.

Mr. S
08/13/2020
08/13/2020
So i had never used these guys before, finding good contractors is hard, i had 3 other bids they were right in the middle, their guy Chris came out, everything went smooth, even though their price was in the middle, they were using a better brand unit Carrier, and also doing more things than the other guys were going to, so i hired them, Chris was prompt and courteous the girls on the phone were quick to answer, and friendly and informative,,,,,,NOW FOR THE HICCUPS.... the installer gets out to install a few weeks after the order, as expected per my appt. but after getting there, he wanted to decline the job per Billy, Billy didn't know, (but Chris did) that my system had R22 in it., Chris said no problem they would flush it, as long as my coil was a flex coil. which means it could accept both new and old types of freon, it was no problem,, also the 2 other guys that bid the job said, flush the old no problem, one other bidder said you can't and they wouldnt do it without replacing my coil, which was only 4 years old, so 3 said no problem 1 said no way, turns out, the one was right because Billy said it would be a problem, i immediately asked to speak to Billy Myself, he after some hesitation, agreed to do the job, with the understanding IF there was an issue from it they would cover it, and documenting that on the reciept, because their may not have been an issue if the tech got everything out, anyway..... then the guys unloading the unit after Billy gave the ok, it slipped off the dolly, ended up being a dent in my top cover of the brand new unit, i called Billy he ordered one, and discounted me the cost of the cover $60 bucks. on top of that, to eliminate any possibility of issues down the road he replaced the coil at no charge, which was the right thing to do, but i was willing to accept that IF it didnt have an issue why eat the cost of the coil, lets wait and see if it has a problem, he opted to replace it anyway.....to me thats integrity, and i would definately use these guys again, the tech Jake was on time, clean, polite and respectful, and did a good quality job, a little lacking on explaining processes and stuff, but no big deal he was there to work not teach me stuff!! :) he also did not take a 2 hour lunch break like other contractors i have used have, in the past....one last time...HIGHLY RECOMMENDED
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