Reviews

The people here due top of the line installations.My parents loved your professional workers and said it was a very nice experience overall.Top quality.God bless.

So i had never used these guys before, finding good contractors is hard, i had 3 other bids they were right in the middle, their guy Chris came out, everything went smooth, even though their price was in the middle, they were using a better brand unit Carrier, and also doing more things than the other guys were going to, so i hired them, Chris was prompt and courteous the girls on the phone were quick to answer, and friendly and informative,,,,,,NOW FOR THE HICCUPS.... the installer gets out to install a few weeks after the order, as expected per my appt. but after getting there, he wanted to decline the job per Billy, Billy didn't know, (but Chris did) that my system had R22 in it., Chris said no problem they would flush it, as long as my coil was a flex coil. which means it could accept both new and old types of freon, it was no problem,, also the 2 other guys that bid the job said, flush the old no problem, one other bidder said you can't and they wouldnt do it without replacing my coil, which was only 4 years old, so 3 said no problem 1 said no way, turns out, the one was right because Billy said it would be a problem, i immediately asked to speak to Billy Myself, he after some hesitation, agreed to do the job, with the understanding IF there was an issue from it they would cover it, and documenting that on the reciept, because their may not have been an issue if the tech got everything out, anyway..... then the guys unloading the unit after Billy gave the ok, it slipped off the dolly, ended up being a dent in my top cover of the brand new unit, i called Billy he ordered one, and discounted me the cost of the cover $60 bucks. on top of that, to eliminate any possibility of issues down the road he replaced the coil at no charge, which was the right thing to do, but i was willing to accept that IF it didnt have an issue why eat the cost of the coil, lets wait and see if it has a problem, he opted to replace it anyway.....to me thats integrity, and i would definately use these guys again, the tech Jake was on time, clean, polite and respectful, and did a good quality job, a little lacking on explaining processes and stuff, but no big deal he was there to work not teach me stuff!! :) he also did not take a 2 hour lunch break like other contractors i have used have, in the past....one last time...HIGHLY RECOMMENDED

Great service, knowledgeable and very friendly.

Very helpful and on time was done in less than a hour also very professional

Can’t say enough great things about Survant! Both times they have come to our home they have been way above par with service and professionalism! Tyler was the hero today by removing a nest of birds from our bathroom vent. I will recommend Survant to everyone I know!

Super easy to work with. Ask for Donna, very responsive. Brand New HVAC system installed perfectly in less than a week. Technicians were very clean, professional and really nice. They left both work areas better than they found them. I fully recommend Survant.

*****Update, Survant completely stepped up and made things right. It sounds like they may have had some turn over and got rid of some of the problem employees****** I am being kind giving them a 1 star rating. They came out to our 2 year old house that they did all the work on initially and tried selling me about 4 or 5 things i didn’t need. I called them to come out and look at our humidifier initially but what I got were 2 sales guys telling me how much they knew about heating and cooling. I can’t even imagine how much the bid was because they never called me back as they promised they would. I’m sure it had something to do with the fact that 2 of our vents were installed without a damper to begin with. When he acknowledged it was their fault I asked if he could take care of it that day, but was told they would have to reschedule. So instead I got an $89 bill for nothing.

Very professional and did great work. Chris, Jake, and Brad really did a fine job. would highly recommend and use this company again. Thanks.

These guys did great work installing our new HVAC system.

I had an issue with my humidifier. Chris W., along with Brad, quickly diagnosed the problem and made repairs. Chris was very knowledgable and explained what was needed and why. Also, some wiring was changed so that a NEST thermostat would work with my system. I highly recommend Survant for troubleshooting a HVAC system.

Great honest service. Will be calling back when ready to replace our hvac system.

Always get awesome service from these guys (3 years now). Friendly, knowledgeable and seem to go the extra mile. Thanks Chris (service manager)!

Thank you so much for Chris and Billy from Survant! They were so helpful and went above and beyond to replace our HVAC system. Being in Property Management I have hired many HVAC companies in the past but they do not compare. The customer service and dedication was exceptional. I highly recommend using Survant!

Thank you so much for Chris and Billy from Survant! They were so helpful and went above and beyond to replace our HVAC system. Being in Property Management I have hired many HVAC companies in the past but they do not compare. The customer service and dedication was exceptional. I highly recommend using Survant!

The staff over at Survant are very friendly and professional. I would highly recommend Survant.

Tremendous service, honest, very fair and a joy to work with. Highly recommend

We had a new system installed last February. Survant was very helpful from the very beginning. When they came out to take a look around and provide a quote, they were very informative and understood budgetary restraints. We never felt it was a pressured sale. Survant was very knowledgeable on the Ameren credits and provided a quick turnaround to ensure we received the highest credits possible. Once it was time to turn on the AC unit, we realized it was unusually loud. Survant came out the same day to fix the issue. I highly recommend Survant to anyone looking into purchasing a new unit.

When our AC went out in the dead of summer Survant was there fast to save our sweating hides! Took the time to not only install an affordable unit but to check out our others systems as well to ensure we weren't heading towards another blow out. Definitely saved the day. I recommend them to everyone I can!

Had AC quit last night. I called Servant this morning. They said they could be here between 12-2. The tech Chris called and 1150 and said he was on his way. Chris was very knowledgeable and helpful. He explained everything he was doing and why. I would highly recommend Servant. I will definitely be using them for future repairs.

Joe and his team took great care of me when I built my home. When a A/C part came in damaged, they immediately ordered a replacement part to take care of the damage.